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Privacy Policy

Last updated: October 29, 2025

This Privacy Policy explains how Caracal Intelligence (“we”, “our”, or “us”) processes personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Dutch privacy laws. We are committed to protecting your privacy and ensuring transparency in how we collect and use your information.

1. Controller information

Caracal Intelligence Amsterdam Science Park, The Netherlands Email: hello@caracalintelligence.com

2. Categories of personal data we process

  • • Identification data (first name, last name, company name)
  • • Contact details (email address, phone number)
  • • Communication content (messages submitted via our forms)
  • • Technical data (IP address, browser type, device information, timestamp)
  • • Cookies and analytics data (if consented)

3. Purpose and lawful basis for processing

  • Responding to enquiries: necessary for the performance of a contract or to take steps prior to entering one (Article 6(1)(b) GDPR).
  • Maintaining business relationships: our legitimate interest in communicating with clients and partners (Article 6(1)(f)).
  • Marketing communications: based on your consent (Article 6(1)(a)).
  • Legal compliance: to comply with legal obligations (Article 6(1)(c)).

4. Retention period

We retain personal data only for as long as necessary to fulfill the purposes described above or as required by law. Contact form submissions are typically retained for up to 12 months unless a client relationship is established.

5. Data sharing and international transfers

Your data is processed and stored within the European Economic Area (EEA). We do not sell personal data. Third-party service providers (e.g. hosting, analytics, email) act as data processors under contractual data-processing agreements ensuring GDPR compliance.

6. Your rights under GDPR

  • • Right to access your data
  • • Right to rectification or erasure (“right to be forgotten”)
  • • Right to restriction of processing
  • • Right to data portability
  • • Right to object to processing based on legitimate interests
  • • Right to withdraw consent at any time

You can exercise your rights by emailing hello@caracalintelligence.com.

7. Cookies and analytics

Our website uses essential cookies for functionality. Analytical cookies (if used) are optional and only activated after obtaining your explicit consent. You can manage or withdraw consent via your browser settings.

8. Security

We implement technical and organizational measures—including encryption, access control, and secure EU-based hosting—to protect your personal data from unauthorized access, alteration, or disclosure.

9. Supervisory authority

You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

10. Updates

We may update this Privacy Policy from time to time. The most recent version is always available on this page.